| Personal Details and Contacts |
 
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Claudio Raimondi
Customer Experience Analysis Manager
Vodafone Italy
dob: 13th April 1983
nationality: Italian
residence: Italy - willing to relocate worldwide
marital status: Not married with no children |
mobile:+39 347 03 73 773
telephone: +39 02 30 31 23 469
email: claudio raimondi.name
web: http://www.Claudio.Raimondi.name
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Milano,
I-20147,
Italy
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24th January 2011 to date
Vodafone Omnitel N.V.
Italy
Size: Multinational
Segment: Blue Chip
Sector: Telco
Exchange List: FTSE 100
Exchange Code: LON:VOD
Employees: >50 thousands
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Vodafone Omnitel N.V. -
Milano,
Italy -
24th January 2011 to date
Customer Experience Analysis Manager
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1st January 2009 ~ 23rd January 2011
Pirelli Tyre S.p.A.
Italy
Size: Multinational
Segment: Blue Chip
Sector: Chemical
Exchange List: FTSE MIB Index
Exchange Code: BIT:PC
Employees: >20 thousands
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Pirelli Tyre S.p.A. -
Milan,
Italy -
1st September 2010 ~ 23rd January 2011
Demand Planning Manager
Responsibile, within the Car Business Unit, of the short, mid and longterm planning of the demand and the study of the market which the Company operates in. This function also defines the market forecast, the sales volume targets and thus the target market share for the yearly budget - Management Plan - and the 3-5 years budget presented yearly to the share holders and the financial community, also known as the Strategic Plan.
Pirelli Tyre S.p.A. -
Milan,
Italy -
1st January 2009 ~ 31st August 2010
Global Supply Chain Manager Motorsport
Head of Motorsport Business Unit's Supply Chain world-wide, working in the extremely dynamic environment of racing.
In this position I have covered different aspects of the supply chain, from the flow of semi-finished products, to production planning, from network distribution to crisis management. I have managed to drastically reduce the stock levels that we carried world wide thus freeing capital and to reduce costs by applying a cost-benefit approach in each activity. Since the supply chain for competition tyres is time and availability critical, I have developed a strong attitude towards quick decision-making.
In this role I have also managed factory slow-downs and shut-downs and how these integrate with the overall Supply Chain, the internal and the external customers.
Key Achievements:
Stock levels: reduced from 1.2 years of stock to 0.8 yrs in 10 months.
Cost reduction: -35% on py
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3rd January 2006 ~ 31st December 2008
Pirelli Tyres Ltd
telephone: +44(0)1283 52 52 52 web: http://www.pirelli.co.ukaddress: Derby Road Stretton Burton on Trent, Staffordshire DE13 0BH
United Kingdom
Size: Multinational
Segment: Blue Chip
Sector: Chemical
Exchange List: FTSE MIB Index
Exchange Code: BIT:PC
Employees: >20 thousands
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Pirelli Tyres Ltd -
Burton on Trent,
United Kingdom -
19th April 2008 ~ 31st December 2008
Direct Deliveries Project Manager
In this role I have managed the start-up of the Direct Deliveries Pilot Project working in Logistics and cross-functionally with the Commercial, Finance and IT departments, a number of UK and European factories and a major European customer. With the support of a team composed by members working in different functions of the organisation, I have been working on process-engineering, efficiency, time and change management. My activity principally focused on cost efficiency, innovation, and overall on a continuous review and evolution of the processes, from the more operational procedures at warehouse level to the design of SAP transactions, document flows and new processes in the Supply Chain. A few months into the project I had started to review the exsisting import processes to improve their efficency and effectiveness.
Key Achievements:
Timely go-live of the project, in line with the company and customer's objectives
Digitalisation of the main document flows between Pirelli and its local and overseas warehouses, the customers and the hauliers involved.
Developed Key Performance Indicators (KPI) to monitor and improve both the company and customer's operations
A continuous and well definited improvement in all the different areas touched by the project and the creation of best practise that will be gradually rolled-out to other markets.
Improved trucks' saturation
Pirelli Tyres Ltd -
Burton on Trent,
United Kingdom -
20th February 2006 ~ 18th April 2008
eMarketing Manager
Responsible for e-marketing, new media buying, e-CRM and the web-presence in the B2C and B2B markets of both the United Kingdom and the Republic of Ireland.
Key Achievements:
Designed a eMarketing strategy that imporved our results by +1600% making the UK the top performing market in the Group ever, more than doubling the result achieved by the market positioned at second place
Introduced a stronger and a more rational web approach based upon the separation of the UK and the Irish markets and the creation of dedicated communication channels
Implemented a web-marketing and viral campaign which resulted in an increase in unique visitors by 36% and in a reduction of CPM by 9%
Increased the internal quota of effectiveness and budgeting of the web versus conventional media
Designed and introduced a more sinergic and strategic approach to B2B and B2C digital marketing
Pirelli Tyres Ltd -
Burton on Trent,
United Kingdom -
3rd January 2006 ~ 18th April 2008
Marketing Analyst - Pricing and Planning
Responsible for analysing and measuring commercial performance and planning commercial actions in the UK and in Eire by working in direct contact with the Managing Director and the members of the Board.
Key Achievements:
Built a very accurate model to simulate a sales campaign in two different countries and evaluate the impact of a price increase/reduction in terms of gross and net results
Harmonised the SUV and the VAN sale-campaigns
Improved company and brand market share analysis
Compression of the waiting time for month-end analysis from 7 days to 4 hours
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18th July 2005 ~ 2nd January 2006
Pirelli Pneumatici S.p.A.
Italy
Size: Multinational
Segment: Blue Chip
Sector: Chemical
Exchange List: FTSE MIB Index
Exchange Code: BIT:PC
Employees: >20 thousands
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Pirelli Pneumatici S.p.A. -
Milan,
Italy -
18th July 2005 ~ 2nd January 2006
E-marketing Assistant
Member of the marketing web application team with specific responsibility for B2B web-based marketing tools, for analysing e-CRM results and for best practise identification.
Key Achievements:
Reorganisation of the company extranet and of the B2B portal
Creation of mile-stones reports for the management
Improvement in B2B web contacts by 26% in 4 months
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17th January 2005 ~ 17th July 2005
Educational Centre Prometheo Srl
Italy
Size: National
Sector: Education
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Educational Centre Prometheo Srl -
Milan,
Italy -
17th January 2005 ~ 17th July 2005
Trainer
Holding various training courses in-house (at the Training Centre) or on the Customers' premises. Amongst the various courses I have been teaching Office, ECDL, ASP and eMarketing
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5th May 2003 ~ 30th April 2004
EFFE1 Srl
Italy
Size: National
Sector: Information Technology
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EFFE1 Srl -
Milan,
Italy -
5th May 2003 ~ 30th April 2004
Web Developer and Web Administrator
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12th January 2002 ~ 30th April 2003
RAI Radiotelevisione Italiana S.p.A.
telephone: +39 02 33 15 821 web: http://www.rai.itaddress: Corso Sempione 27 Milan, Milan 20145
Italy
Size: National
Sector: TV and Broadcasting
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RAI Radiotelevisione Italiana S.p.A. -
Milan,
Italy -
12th January 2002 ~ 30th April 2003
TV Shows - Walker on
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| Consultancies and Strategic Advices |
| Qualifications and Professional Development |
Languages
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Italian (C2 - Mother Tongue);
English (C1);
Spanish (B2);
Swedish (A1);
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Computer Skills
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Operative Systems: |
Apple Snow Leopard - Mac OSX (excellent);
Microsoft Windows (excellent);
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Microsoft Office: |
Access (excellent);
Excel (excellent);
PowerPoint (excellent);
Outlook (excellent);
Word (excellent);
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Other office tools: |
Business Objects (excellent);
Microsoft Project (good);
SAP R/3 (good);
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Web advertising: |
Google Analytics (excellent);
Google ADWords (excellent);
Yahoo! Search Marketing (excellent);
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Web mastering: |
Adobe Dreamweaver (excellent);
Adobe Flash (excellent);
Adobe Photoshop (good);
Microsoft SQL Server (excellent);
Microsoft Visual Studio (excellent);
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Web programming: |
ActionScript (excellent);
ASP and ASP.net (excellent);
C++ and C# (good);
HTML and DHTML (excellent);
Javascript (good);
SQL (good);
VB and VB.net (good);
XML and XSL (excellent);
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Personal Skills
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Analytical; Enthusiastic; Perseverant; Definitely Result-Oriented; Well Organised; Good Interpersonal Skills; Fast-thinker; Cross Organisational Team building; Critical Thinking.
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Interests
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People: |
Have developed a strong interest in Transactional Psychology and in how different people behave as an individual or as group members |
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Travelling: |
Have travelled and lived extensively in different countries both for business and personal motivation. |
Memberships
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Affiliate member of The Chartered Institute of Marketing
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Member of Mensa - the High I.Q. Society
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References
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References are available upon request |
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